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YehorPrikhodko
Occasional Contributor
Status: New

Amazon has released a new update for Amazon Buy Shipping, adding UPS Ground Saver. Information can be found on the Amazon forum

We have Amazon Buy Shipping enabled for several clients, but they are unable to select UPS Ground Saver through Shipstation+Carrier Amz buy shipping.

ShipStation support states:

Jovs here from the support team:

"I have discussed why UPS Ground Saver is not available on Amazon Buy Shipping. I learned that in ShipStation, UPS Ground Saver is only available with UPS by ShipStation, not with Amazon Buy Shipping."

Why is this unfair limitation in place?

Why can't clients choose this shipping method through ShipStation - Amazon Buy Shipping?

Amazon Buy Shipping is crucial for clients who sell on Amazon.

Can you address this issue?

Thank you for your time.

6 Comments
YehorPrikhodko
Occasional Contributor

Снимок экрана 2024-05-22 в 12.04.26 PM.pngamz_g.jpg

stopbyus
New Contributor

Having the same problem here. 

cs26
Occasional Contributor

I simply do not understand why shipstation is choosing not to add this, we are paying money for this service, this is not free!!@@!@!!@!@!@!@!@!@

info17
First-timer

@shipstation Any word about this? It is not available as a service in shipstation --> amazon buy shipping 

Our only option for UPS ground saver is to print directly on amazon. Isnt this a simple tweak from your end?

Any feedback on this would be appreciated. 

 

CaraAdmin
Khoros

Hello @info17!

 

Thank you so much for your post! I apologize for the delay in getting back to you—I wanted to make sure I had all the details. It turns out this is currently a carrier limitation, but please know that if anything changes, we’ll be sure to update you right away!

 

Happy Shipping!

 

-Cara

fpanther12
First-timer

i have called shipstation regarding this issue many times - while i am paying almost double to cost of shipping becuase of not being able to use the UPS Ground saver service, but keep getting a run around.

i'm a small business and swithcing over to a competitor of shipstation takes a little time. one day i'll have time and i'll switch over. 

Shipstation must have a big stake in why they dont want to provide this simple service. all other shipping soultion proivders already have it.