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Shipping Presets not working

ShawnSingh
Contributor
‎06-23-2022 02:00 PM
Status: Backlog

When using a Shipping preset where the package type is NOT package (but instead a different value, such as "Flat rate envelope"), the preset fails to pre-load the option in the package field.

 

E.G.

 

if Preset is "USPS Priority mail" with package type as "flat rate envelope"
The preset will only change the carrier, but it will not set the package type as above.

Comment
15 Comments
Fulfillment
New Contributor
‎02-24-2023 12:01 PM
‎02-24-2023 12:01 PM

Was there a solution here? My shipping preset will appear to be loading on multiple orders and then the action completely disappears and nothing happens. 

juanarenas
New Contributor
‎03-25-2023 10:38 PM
‎03-25-2023 10:38 PM

@Moderator-Davisbump on this, I'm having the same issue and it's taking a ridiculous amount of time when I'm trying to batch print labels

AllWork
Occasional Contributor
‎03-28-2023 06:07 AM
‎03-28-2023 06:07 AM

Deleting all presets and rebuilding them fixed this for me.

Moderator-Davis
Alumni
Alumni
‎03-28-2023 07:55 AM
‎03-28-2023 07:55 AM

Hey there @AllWork, 

 

Thank you for providing this rebuild workaround for the presets!

 

I know this isn't an ideal solution but i'm glad to hear that its working in the meantime. 

info969
First-timer
‎10-12-2023 08:26 AM
‎10-12-2023 08:26 AM

Any update on this issue?  Rebuilding our presets is a horrible workaround as for many it would take hours.