07-28-2025 10:09 AM
On our wholesale website our pricing is per unit. There are 12 units in a box. We want shipstation to have a feature that allows us to make: 12 units on wholesale = Quantity 1 in shipstation.
08-13-2025 09:00 AM
Hello @Vpeacasa01!
Thank you for your post in the Community!
From what you’ve described, it sounds like you’re looking to automate based on using a box instead of a bag. This can be set up with automation rules, for example:
If quantity ≤ 12 → set dimensions for 1 box
If quantity > 12 and ≤ 24 → set dimensions for 2 boxes
I’ve included a few Help Center articles that may be useful:
If you have any other questions, don’t hesitate to reach out—we’re happy to help!
Happy Shipping!
-Cara