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wheeler
First-timer (legacy)
Status: Under Review
ShipStation is a great tool for shipping items but it shouldn't force all orders to be paid before they are shipped. We ship a lot of orders that are "paid" by purchase order and having to mark them as paid in ShipStation in order to ship them creates accounting issues. When we pull the orders Into Quickbooks, they come across as paid and we have no automated way of tracking unpaid invoices. I like the idea of identifying orders in ShipStation that are not paid but let me decide if I want to ship them!
78 Comments
KParker
Contributor

We are the same, order on open PO so we stopped passing the other amounts to ShipStation.

nick40
First-timer

How in the world is this not fixed yet.  My goodness.

crazystation
First-timer

This is crazy that it's not fixed yet! Guess this is a business that doesn't care about its customers

ajsmith22727
Rookie

Is there any hope of a change so net30 terms can be used with Shopify?

musicfolder
Occasional Contributor

Evidently people have been asking for this as an option for 10 years consistently, with no help on the issue from ShipStation. 

I need not state the obvious, as disappointing is an understatement.

Nathan Jones, Josh Biberdorf, and Jonathan Malone - you could do so much better.

MasterDistrib
New Contributor

11 years later

PioneerFeeders
Occasional Contributor

This is a needed feature. I had had large orders that are on a net 7 manual invoice thru Shopify go unfulfilled  because the order was in a pending status and staff did not know to mark it as paid

baskew
First-timer

Hi everyone, I found a workaround for this issue in Prestashop, need to work on this for Shopify.

In ShipStation, I edited the Store connection settings and set my Status of "Awaiting Outstanding Payment" in Prestashop as a "Paid" Status in ShipStation, then refreshed the page and it now allows labels to be created without having to mark the order as Paid, Hooray!

I also changed the Shipped Status in Prestashop so it does not automatically mark the Order as Paid when the Status is set to Shipped by the ShipStation workflow.

I hope this helps others out there.

Bel