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admin150
First-timer (legacy)
Would be great if there was a way that ShipStation could notify us whenever a package is late. This way we know when USPS or UPS aren't within their guaranteed time window (i.e. UPS One-Day or USPS Express, etc) so we can request a refund from that carrier.
3 Comments
jeff7
First-timer (legacy)
It would also be useful, because we could contact the customer and notify them of the delay and that we are working to get it corrected.
mark1
First-timer (legacy)
This should be an easy feature to add that would be very helpful.
Status changed to: In Consideration
Moderator-Davis
Moderator
Moderator