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08-05-2022
08:31 AM
Status:
New
There needs to be an option within the automations rules that allows for the input of "Charge Shipping to Recipient". Currently the only two options are "Charge Shipping to My Account" and "Charge Shipping to Third Party". We have several customers who want to use their own carrier accounts when shipping and currently the only way to automate this is being using the automation rule to "Charge Shipping to Third Party". The issue with this is that then the customer's carrier charges their account a "Third Party Fee" as this is currently the only option within ShipStation to charge shipping to another account. Getting this change implemented would be extremely helpful as customers are being charged fees, which makes them unhappy.
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