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BUG - Paypal Store

diannk
Occasional Contributor
โ€Ž04-03-2023 09:50 AM
Status: New

If we create a Paypal invoice & when Paid, this order will NOT sync over to Shipstation. 

Comment
5 Comments
info727
New Contributor
โ€Ž04-11-2023 07:24 AM
โ€Ž04-11-2023 07:24 AM

We are having the same issue at this time. ShipStation is no longer importing any paypal invoices.

Manager-Erin
Alumni
Alumni
โ€Ž04-14-2023 02:30 PM
โ€Ž04-14-2023 02:30 PM

Hello @info727 and @diannk , 

 

Thank you both for being a part of our community and for reaching out here. 

 

Have you been able to report this to our support team yet? If not, I would recommend reaching out to support to look into this further. 

 

-Erin: Your Friendly Neighborhood Community Manager 

 

 

 

 

diannk
Occasional Contributor
โ€Ž04-14-2023 03:18 PM
โ€Ž04-14-2023 03:18 PM

I was told by SS to file this here

Manager-Erin
Alumni
Alumni
โ€Ž05-01-2023 12:37 PM
โ€Ž05-01-2023 12:37 PM

Hello @diannk, 

 

Thanks for letting me know. Are you able to send me a direct message with the ticket number associated with the interaction where you were referred to report this here? 

 

-Erin: Your Friendly ShipStation Community Manager 

uptospeed
Occasional Contributor
โ€Ž07-20-2023 08:38 AM
โ€Ž07-20-2023 08:38 AM

This is dramatically effecting our business.... we need the ability for paid invoice in PayPal to be pulled into ship station. We are having to create labels manually due to this issue. Many people want to pay with Zelle for example and right now there is no way to process the order in ship station without recreating the order manually...... PLEASE FIX THIS!!!!!!