Branded Customer Portal - Available at Order Confirmation

[Country_Life]

Hello Developers,

Right now it seems you guys give access to the Branded Customer Portal upon shipping confirmation.

I would like to request that we send it 1 step ahead at the order confirmation.

Why?

Customers are calling us and asking for the information that is kept on this page. We have other things to do in the day than just answer phone calls from customers wondering where there package is.

Uber solved this issue by just showing users where the car was.

I'm calling on you to help us MERCHANTS have the same UBER experience.

Please allow us to show our customers the status of their orders when they confirm with us.

What will the status be you might ask? 

IDC - make it Awaiting fulfillment, then fulfilled, then shipped, then delivered.

It should not be that hard to do this - if you won't do it, please let me have API access so our team can build it inhouse.

Either way, I think this is a small fix that will have a HUGE result in customer satisfaction.

Thank you.

[CaraAdmin]

Hello @Country_Life!

Thank you for the excellent idea! Your feedback is invaluable to us, so keep it coming. 

Happy Shipping! 

-Cara