Showing results for 
Search instead for 
Did you mean: 
First-timer (legacy)
Status: No status
It would be great if there was a higher character limit on Gift Message and other note fields when importing orders via CSV. We rely heavily on the order import feature, often creating 500 or more orders for a single customer at a time. These orders always have custom gift messages that our customers want to be included for their recipients. The problem we're facing is that the character limit on imported note fields is 250, which isn't enough. Interestingly, once an order is created, we are able to manually copy and paste a gift message that exceeds 250 characters into a gift message field, so it appears that the 250 limit exists only on the imported CSV file. We love using ShipStation, but updating 500+ orders manually just isn't possible. It would be very helpful if the limit on characters was removed or increased during the import operation.
1 Comment
Status changed to: No status