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โ11-22-2017
10:36 AM
Status:
Completed
Customers with multiple orders from our various sales channels often request a single shipment.
Currently combining orders means that one order number remains and the other orders are "lost." This results in the "lost" orders being unsearchable in Shipstation.
It would better to combine the shipment instead of the orders.
This is what the customer is expecting to happen and it is a more intuitive handling of order data for users.
6 Comments