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adan
First-timer (legacy)
Status: No status
It would be incredibly helpful if ShipStation could import Harmonization codes from Shopify for international orders automatically. I was able to enter all the information manually, but it was time consuming, and could have easily been done automatically, given that the codes exist in Shopify, and ShipStation requires them.
27 Comments
spitz
First-timer

I just realised that this was not a feature and am so surprised! 

At very least, this should be a search feature like Shopify has, but it makes so much more sense to scrape directly from the source... 

gmessier
First-timer

I'm struggling to believe, after all these years, that this feature wasn't implemented (even as an option) and that we didn't hear anything from developers about this issue. We are having to manually add each HS code every time a product is added or its title is modified on Shopify's end, even though we already have the info in Shopify.

maia-product
Community Manager
Community Manager

Hello Community!

You spoke and we listened! 

 
I'm delighted to announce a much-requested and anticipated new feature with ShipStation and Shopify 
 
ShipStation Merchants can now import Harmonization Codes from Shopify!!! 
 
Benefits of the new feature:

- Better Compliance for cross-border shipping
- Trust that packages won't get delayed in customs
- Convenience/Deeper Integration: no need to set this up separately inside of ShipStation. Only need to set up once in Shopify. 
- Can be customized and enabled per Shopify store basis

The feature can be enabled today via Shopify Store Settings. 
 
This help center article includes a step-by-step guide on how to enable this feature for your account.
 
Best, 
Maia 
drew3
Occasional Contributor

@maia-product , that is great news! I can't seem to get Country of Origin to pass through as well.  The CoO is China but it simply puts US instead.

CaraAdmin
Khoros

Hello @drew3!

 

Thank you for your post! I checked in with support and this is expected behavior we only import the 6 digit HS code itself, not the country of origin at this time. 

 

Hopefully this puts your mind at ease! 

 

Happy Shipping!

 

-Cara

drew3
Occasional Contributor

Actually, it doesn't.

We're trying to avoid errors in customs.  Currently, several of our products are manufactured in China and then shipped to our US warehouse for distribution.  This makes the Country of Origin (of the product), China.

My question is: When implementing this, why not get it right?  Why only 6 digits and why not include the Country Code?

So, going forward, we'll still have to copy and paste the information for every international order we send. This, for us, makes it an essentially useless "feature".

drew3
Occasional Contributor

For anyone else facing the issue we are, we used Shopify Flow/Mesa to get around the limitations of this "feature".