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office18
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10-14-2022
10:00 AM
Status:
New
When we void a label, we would like for ShipStation to send an email to the customer letting them know that the label has been voided and the tracking information is not to be used. Often we receive complains from our customers telling us that the tracking information is not up to date, it's because the label has been voided. They often overlooked the 2nd email notification with the correct tracking information.
Thank you.
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