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plpepe
New Contributor
Status: New

In the update notes for the new version, ShipStation says this about the "split and combine shipments improvements":

 

This new process also more accurately represents what our merchants are actually doing. You are either fulfilling items from a single order separately, or you are fulfilling items from separate orders together.

 

Not sure where you got your information from but that is definitely NOT what I need to use the split order feature for. How about orders that need to be split because we can not fulfill the entire order?? How are we to accomplish that? There is no ability to edit the invoice even if we use the split shipment feature and cancel the other part of the shipment.

 

Removing functionality is not a good thing!

 

13 Comments
TheMangoFactory
Occasional Contributor

If you read the support documents carefully they only tell you how to migrate to New Layout (v3) but not how to revert back to Legacy (v2). When I contacted support, they basically said they were trying to migrate everyone to v3. Do you know how to migrate back to v2 or Legacy? If so let me know.

mimi
Rookie

we can get it to work with Microsoft edge

mimi
Rookie

we can get it to work with Microsoft edge