Starting April 4th 2022, there is a New Non Standard Fee that the Post Office is putting in place.
NEW: Starting in April 2022, there will be a new “nonstandard fee” for packages that must be sorted manually by the USPS when the dimensions of the package exceed sortation requirements. Rates will be adjusted based on box dimensions. Packages with length over 22 inches will have a $4.00 surcharge, packages with length over 30 inches will have $15.00 surcharge and packages over 2 cubic feet will have a $15.00 surcharge. This will apply to Priority Mail Express, Priority Mail and Parcel Select Ground.
Any package size that is over 22 inches will have a surcharge of $4.00.
Any package over 30 inches will have a $15.00 surcharge
Any package over 2 cubic feet will have a $15.00 surcharge
Shipstation MUST show these fees in their price calculation at the time of shipping.
Example: My package is 35" long, 10" high and 10" wide. I will be charged $15.00 for the over 30" category AND I will be charged $15.00 for the over 2 cubic foot category for a total of $30.00 plus the postal rate.
ShipStation can do that calculation so my shipper knows it is not reasonable to ship that package USPS. Without those fees showing in ShipStation the rate for that package is $18.75 - which is lower than UPS or FedEx and the shipper will send it only to have us charged $30.00 on top of that.
Your competitor - Shippo - says they are providing those fees into the calculation once the package is measured and weighed - so that the shipper can make the right shipping decision.
When speaking with your Chat Support person Andre' today, he read it to be a charge Only if we don't enter the measurement. I think he is confused with the other NEW Fee - called Dimensional Noncompliance Fee - which will charge you after the fact if your dimensions are wrong or missing.
This is Critical Information for the Small business shipper and the NEW Non Standard Fee needs to be displayed as part of the rate in ShipStation.