02-13-2023 01:11 PM
We have created a manual order, and shipped it however it contained an error.
The order was entered with a QTY of 1000 instead of 10. This has meant all of our reporting looks completely out of wack, and there is no way to correct this.
Hard to believe that a system has NO way to correct a simple mistake. The answer from Tech support was to my question of "Will my reporting be incorrect now for eternity?" was simply "yes it will".
?? Any one agree, or know of a way to rectify?
02-13-2023 03:26 PM
Wouldn't you be able to just create a return for the 1000 and then create a new shipment for the 10?