An error occurred attempting to update orders: Unauthorized :
An error occurred attempting to update orders: Unauthorized :
Forum Posts
Walmart taking long to sync
any one else realize that Walmart sync to shipsatation take a long time or doesn't syns at all evey other day only hae the problem with walmart not amazonor ebay
Resolved! group by selected service?
I would like to figure out how to get my shipments to come up grouped by their selected shipping method every time I open shipstation - instead of having to manually select that each time. Any suggestions? there used to be a way to chat with a rep an...
Reports missing data.
Oddly enough there doesn't seem to be a *single* comprehensive report that can be downloaded (by users) that has "all" data that would be applicable to auditing shipments effectively. If I'm mistaken please correct me.When navigating hundreds of line...
ebay is filtering my shipping notifications
For some time, I don't know how long, eBay is blocking or filtering my shipping notifications with tracking and info, what do I do?
Customizing the Item Options field
Just wanted to drop this here for anyone wanting to do what I just did... customizing the "Item Options" field on a packing slip.--We use our packing slip as a visual guide in the warehouse to help us pull the correct items with the appropriate sub-i...
Adjusting label generation for integrated label printing
I'm trying to get the integrated label printing working for DPD labels, on this paper: https://www.labelszoo.com/gb/labels/crocodile-lz05-integrated-label/ As recommended by shipstation for this. The labels (and packing slip below) print at the right...
Auto Purchase Postage - uniquely versus static
Before the latest ShipStation upgrade, my user could print labels without having the Permission to "Purchase Postage". The user would tell me when they were running low, and I added funds. Easy. Now the user must have the Purchase Postage Permission,...
Product labels
Does ShipStation have any function to create and print product labels? Our labels include text and a UPC code. We are currently using BarTender to create and print our labels but it is not the best solution. Thank you
Marking orders completed in WooCommerce
About a week and a half ago all my orders within WooCommerce stopped being marked as completed. Shipstation still uploads the tracking info but the order has to be manually marked as completed. To clarify, this process has worked fine for the past 19...
Default Printer reverting to Always Prompt
I know the documentation does say that the Print To settings are user specific and browser specific. However, for one user on one browser after setting the default printer every time they come back in the settings are back to Always Prompt. How can t...
Resolved! Additional "services" on marketpalce orders
We offer our customers additional services such as "add a catalog to my order," or "notify me if items are on back order," and the option to rush an order for an additional fee. On the checkout page, the customer checks the box next to the option or ...
Resolved! Order Header on each page of packing slip
How can I set up my packing slip so that the order header detail prints on each page? If this is not possible, can the order number be printed on each page of the packing list?Is it possible to add page numbers to packing slips?Thank you
Add MarketPlace to Packing Slip
Is there a way to add the MarketPlace (Etsy, Amazon, eBay, business.com) the customer purchased to the packing slip?
Very basic question
Can shipstation be used solely as a shipping platform without importing orders ? I've been pointed to shipstation to try to live demo it without any integration or order import. We have carrier accounts that have been connected. Everything I see seem...
Resolved! Hidden Save Button in Live Delivery Option Setup
I just discovered the new feature to integrate live shipping rates with my site (Wix). I've just tried to add a "delivery option" and when I select "Live Rate" the screen expands and the save button disappears. I've tried completing the screen and sa...
Processed Batch screen shows as Open Batch screen
Last week, out of nowhere, every Processed Batch screen started looking like Open Batches look (see pic). I've reached out to Support, and sure enough, it looked that way to her as well. It's now "been escalated to our product team for resolution," b...
Buggy Batches & Combined Orders
Is anyone else having problems with Batches or Combined Orders? Starting last week I've had a really difficult time with Batch functions not responding, taking almost double the time needed to process orders.Specifically happens when I'm moving order...
Shipstation view order screen displays wrong shipBy date
As per ShipStation API docshttps://www.shipstation.com/docs/api/requirements/#datetime-format-and-time-zoneWe are converting order date and shipBy date in PST/PDT format and sending it to the shipstation. When the shipstation displays shipBy date on ...
Multiple Package orders- Needs Multiple Packing Slips
Lately, we've seen an increase in need for a feature that allows orders with multiple packages to have a packing slip for each box. As most of you know I'm sure, for a carrier to re-label a box in case the label is damaged or somehow removed, the car...
List All Location Availability
It seems at least one of the main purposes of ShipStation is to ultimately send orders to the location that has available inventory. I constantly find myself having to memorize which of our 6 locations has the inventory or slowly scroll through the S...
Product import not fully imported
I tried importing my products using the csv file and although the skus are imported, the SKUAlias aren't.I made sure the format is exactly as required by creating the SKUAlias manually and exporting the csv to copy the formatting but when I import it...
Address verification, postal zip code error
I have automatic address correction disabled for our Amazon store so that I can manually review and update each order with an address error. This morning I noticed that the majority of our Amazon orders had an orange warning due to invalidated addres...
How to reprint ups label
How to reprint ups label
Shipping lithium batteries
Has anyone run into this as shipstation doesn't have a choice for shipping Lithium Batteries in the Other shipping Options under the shipping info.
What's up with shipping from the US to Puerto Rico in ShipStation?
If you put Puerto Rico as the state and US as the country, address verification goes all "Danger Danger Will Robinson!" on you... but if you noticed that Puerto Rico is an option under the Country menu so you select it, when you go to ship it tells y...
Add Custom SKU on FCM LETTER label
Hello Guys ,Please tell me How to add one reference on First Class Mail Letter label ? like the red circle below picture
[Solved] ShipStation Connect
Update:It is fixed after I changed the password.---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Hi guys, I am...
PRODUCT SKU
Hello, We just started using Shipstation with out Etsy shops and have assigned SKU's to all of our items however some of the items were imported to shipstation before and I was wondering how I could change the SKU number on the product because it doe...
Amazon Australia Fulfillment
Hi guys,hope you are wellI notice we have Amazon US and CA fulfillments available but not Amazon AU.. can we please add Amazon Australia to the list? They have recently started their Multi-Channel Fulfilment (MCF) order function on the Australian sit...
