Custom Packing Slip with url image

[andrew1]

Hi there,

I am having an issue with a packing slip template.  For each order we create 2 packing slips, one for the customer and one for the shop.  We've set up the one for the shop to have a url image displayed in the bottom corner.  The image is a table for our employees to sign as each step of building the products is accomplished.  We set this up over 2 years ago and worked fine for a long time, but recently (6 months?) the image decides to not show up.  Sometimes it doesn't show up at all.. sometimes it shows up but then doesn't print.  Maybe about 30-40% of the time it works just fine.  It's never the first time. I reached out to Shipstation and they couldn't help because they don't give html advice.  I was hoping someone here could help us.   Thanks,

Btw, the image is 300x300px and here is the html of my footer.  

Andrew

<table cellspacing="0" cellpadding="2" border="0" style="width:100%" class="footer">
<tbody>
<tr>
<td rowspan="4" class="notes">
[Notes to Buyer]<br>
[Internal Notes]<br>
[Notes from Buyer]
</td>
<td align="right" style="width:1in" class="label price">
Sub Total:
</td>
<td style="width:0.75in" align="right" class="price">[Items Total]</td>
</tr>
<tr class="tax">
<td align="right" class="label price">
Tax:
</td>
<td style="width:0.75in" align="right" class="price">[Tax Paid]</td>
</tr>
<tr>
<td align="right" class="label price">
Shipping:
</td>
<td style="width:0.75in" align="right" class="price">[Shipping Paid]</td>
</tr>
<tr>
<td align="right" class="label price">
Total:
</td>
<td style="width:0.75in" align="right" class="price">[Order Total]</td>
</tr>
</tbody>
</table>

<p><i>[Packing Slip Message]</i></p>
<div style="bottom:0; position:absolute;width:100%;text-align:center;height: 276px">

<div style= "float: left;width: 60%;text-align: center;position: absolute;bottom: 0;">
<p> <barcode size="small">[Barcode]</barcode>
</p>
</div>
<div style= "float: right;width: 39%;text-align: right;">
<img src="https://images2.imgbox.com/65/49/kMYnTCmG_o.jpeg" alt="image host" width="275" height="275">
</div>

</div>

[NickH]

Have you switched browsers? Or are you printing these from multiple different browsers?

If not, I'd be interested in learning if switching to a different browser solves the issue. Not that anyone wants to switch their browsers, but  you could at least narrow down the problem.

[andrew1]

Hi NickH,

Thanks so much for your suggestion, but I think I've solved my problem.  After reading some other posts I changed the image url in the html to http:// instead of https:// and I haven't see a problem since.  Very strange solution in my opinion, but whatever works.  I guess until Shipstation decides to change it again.  Thanks again,

Andrew