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Customer List


Is there a way to delete your current customer list?



Howdy @PEZ


Thanks for taking the time to post in the community about this desire! We are thrilled to have you turn to this platform for answers. 


I can confirm for you that currently there is NOT a way to delete the customer list. This is not something that you haven't reached a high enough subscription level, or anything along those lines to "unlock" this functionality. We simply do not allow for customer record deletion across the board in ShipStation. 


Absolutely feel free to check out the article that we have about Updating Customer Records to learn more! 


I hope this helps! 

From Moderator Davis, May the force be with you!


Since we are not able to delete the customers from the database, are we able to submit a request to support to have this done? We had an old account and have enabled our subscription with SHipStation but we need to remove this old data.  Thanks.