11-15-2024 10:00 AM
Delivery Trigger in Zapier
It would be incredibly helpful if ShipStation could add a "delivery made" trigger in Zapier. Many businesses, like ours, use CRMs to follow up with customers post-delivery, but it’s currently time-consuming to manually check when a package is delivered.
With a Zapier trigger for delivery confirmation, we could automate CRM workflows by creating tasks to call recipients or sending personalized follow-up emails. This feature would save time, improve efficiency, and help businesses provide exceptional post-delivery service.
Please consider adding this functionality—it would be a game-changer for businesses looking to streamline their customer experience!
a month ago
Hello @admin126!
Welcome to the community! Thank you for your suggestion. We’ve passed it along to our development team for review.
Happy Shipping!
-Cara