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Has anyone enabled Inventory Sync yet? How well does it work?

DCB
Occasional Contributor

I'm very excited that ShipStation has created the new Inventory Sync tool, that it works with so many stores and now works with bundles. I'm currently using another tool to manage inventory, but would much rather ShipStation handle it.

Having said that, whenever I've been an early adopter of new tech, the solutions aren't always 100%. Does anyone else have experience turning the feature on yet? How well has it worked for you?

 

 

3 REPLIES 3

Gosre
First-timer

Also wondering this myself!

klthompson417
Occasional Contributor

I'm in the middle of this nightmare now. RUN! Do not use this unless you only have a few SKUs. It takes forever to sync, misses the sales you make and then starts all over. It's terrible. Do not recommend. Zero stars.

 

klthompson417
Occasional Contributor

To update, I ended up stopping the connection to my shop because it zero'ed out my inventory and I lost sales. I had already let it run for 4 hours and it was only at 7500 skus (I have over 400 listings each with 70 variations so about 28k skus total by Shipstation math. Those 70 variations are the same for each listing so realistically only 70 skus.) After 4 hours, it wasn't even half way completed which means it would have taken days to fully sync. I made sales at the start of the sync, prior to it somehow changing my stock to zero which obviously didn't sync so the numbers were skewed almost immediately.

I'll stick with my current inventory app. While it may be a little quirky and the view is messy, it works. It has no problem syncing my numbers within minutes for two shops. It doesn't let me oversell and it certainly doesn't change my stock to sold out when it's updating. Shame on Shipstation for rolling out a product that is clearly not ready for use.