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Item details

12
First-timer

How to see my item details with tracking number 

1 REPLY 1

CaraAdmin
Khoros

Hello, @12!

 

Thank you for posting in the community! ShipStation treats Orders and Shipments as fundamentally different. As a result, information specific to a Shipment (like tracking numbers or carrier fees) can only be exported through a Shipments export. Item names are unique to Orders and don’t appear in the Shipments grid.

 

If you still have an issue with seeing this, please contact support@shipstation for further assistance!

 

Happy Shipping!

 

_cara