Newbie here. Refund question

[hudson]

I would like to refund my customer.
Where is the option to start the refund?  
thanks.

[CaraAdmin]

Hello @hudson!

Thank you for your post, and Welcome to the Community. ShipStation doesn't handle customer refunds since we only manage shipments. If you want to refund one of your customers, don't hesitate to contact your marketplace directly; they will assist you.

Happy Shipping!

-Cara