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Orders marked as shipped within ShipStation

TC2721
Occasional Contributor

why are customers not getting notified  when there order was delivered and it doesn't update in the fulfillments tab it just says in transit 

1 REPLY 1

CaraAdmin
Khoros

Hello @TC2721!

 

Thank you for your post! The engineering team is currently investigating this ongoing issue. As soon as a fix 

 

has been implemented, you will receive an update from our support team

 

We appreciate your patience!

 

-Cara