09-15-2025 03:50 AM
When searching for orders in Shipstation, the search feature is very limited and not reliable. To search by postcode, you have to mess with filters and type in the exact postcode in the filter section - the search bar needs to bring up orders by postcode by default as this is a basic feature on other platforms. It should also work with or without the spacing between the postcode.
The screenshot atached is the start of a postcode for the most recent order we have which we can clearly see on the orders page, but Shipstation returns no results despite it being on the program.
09-22-2025 07:39 AM
Hello @jlbrooks!
First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it helpful and inspiring!
We appreciate you sharing this fantastic idea—your input plays a significant role in helping us grow and improve. Let’s see if we can gather more feedback from the community to highlight how valuable this feature would be. If you’d like to see this feature become a reality, don’t forget to give it a thumbs up to show your support!
Happy Shipping!
-Cara