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ShipStation Connect unavailable/closed

PJDougherty
First-timer

Connect shows as unavailable.

 

I have restarted several times, cleared all my cookies/cache in my browser, tried all three browsers (Chrome, Firefox, and Edge), removed the program, removed %appdata%/Local/ShipStationConnect folder, and reinstalled it but the stations is still unavailable/closed. This happened during onboarding and it took them quite some time to fix over the phone and via remote. Now I don't have that option and I need to get connect working, and I'm at my wits' end. 

 

PJDougherty_0-1642175736042.png

 

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