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Still a major lag in printing labels in the new version

scarey
Occasional Contributor

Why is there such a lag in printing labels??? I have quick ship enabled. I click the "create & print" button. then 4-5 popup windows come up telling me what is happening within shipstation itself"...allocating...allocating successful...purchasing...purchasing successful...printing labels...then nothing.  NOTHING HAPPENS. Then I have to manually close all of those pop-up windows and click the printer icon in the top right corner, select the correct batch, then click on print labels, in order to print labels.   Unbelievable...

1 REPLY 1

CaraAdmin
Khoros

Hello @scarey!

 

Thank you for posting in the community. For this particular situation, we highly recommend reaching out to our support team at support@shipstation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.

 

Happy Shipping!

 

-Cara