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Telephone number on the package label does not comply with data protection regulations.

New Contributor

Unfortunately, Shipstation prints the customer's phone number on the package label. This is not permitted in European Union without confirmation from the customer. How can I remove all customers' phone numbers without editing each address individually?


Hey there @Neusius


There is not currently a way to remove these phone numbers in bulk while in ShipStation. With that in mind, if that information is never imported with the order originally, that may do the trick. I'm not certain if that would be an option for you, just trying to think of possibilities. 


If any other community members have a work flow to help achieve this, @Neusius and I would love to hear about it! 

From Moderator Davis, May the force be with you!