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WHY CANT I ACCESS MY ACOUNT... KEEPS SAYING PERFORMING MAINTENANCE....

jbrapp1
First-timer

This is beyond ridiculous. 

3 REPLIES 3

Moderator-Davis
Moderator
Moderator

Hey there @jbrapp1

 

You did exactly the right thing by reaching out to Support when you ran into this! 

 

I'm glad to see that you are able to login and ship like normal again. 

 

Happy Monday 🙂 

 

From Moderator Davis, May the force be with you!

Same thing happening here. I can't even login to contact support. How do I fix this please? 

Moderator-Davis
Moderator
Moderator

Hello there! 

 

When you see this message, please clear cache + cookies for all time from your browser and then log in via ship.shipstation.com!

 

If you continue to see this behavior after doing so, please reach out to our support team directly.

From Moderator Davis, May the force be with you!