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online returns portal

wendyg
New Contributor

the order look up page for the online returns portal needs refinement. we have many customers who call and complain that they can't generate a return label. this is not a form we have the ability to change at our end or within the shipstation app? we want the zip code field to be modified to shipping zip code (or ship to zip code) and also have the current text changed.

current text - Enter your order number below along with your zip code to find your order.

revised text - Enter your order number below along with your ship to zip code to find your order

 

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