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mirabelweb
Occasional Contributor
Status: New

When an order in Woocommerce has multiple line items, and one item changes quantity (due to supplier stock outage resulting in partial refund, for example), refreshing/reloading Shipstation does not pull in the quantity changes. 

 

This makes Shipstation an unreliable tool for business that faces reality of global stock shortages. 

 

If Shipstation cannot get quantity updates from Woocommerce due to some technical limitation, at least allow us to edit the quantities in Shipstation!!!   PLEASE!!!

1 Comment
Bryan5
Occasional Contributor

This is highly needed. We don't want our shipping department to have to hassle with anything but Shipstation. Refunding/Cancelling individual line items is crucial to a smooth shipping process.