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It would be great if we would be able to display live shipping rates at WooCommerce Cart and Checkout pages utilizing Shipstation API without having to rely on third parties.
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There needs to be more criteria options when creating rules for the Rate Shopper. The most important for us would be to have the rule look at a "Deliver By" date on an order and select the cheapest option that will make it to the customer by the deliver-by date. An even better option is to say, if there are x days between the ship-by and deliver-by date, select this service/rate shopper rule, which could be executed through the automation rules.
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It would be great if Shipstation could pull over Shopify Metafield data from Products. This way, packing and pull list can be customized to include additional information such as bin locations.
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I’d like to suggest an improvement for the ShipStation-eBay integration. Currently, when sellers offer free shipping, weights and measurements aren’t transferred from eBay to ShipStation, which can affect order efficiency. It would be helpful to enable the transfer of this data for all orders, regardless of shipping terms. This change would improve accuracy and streamline the fulfillment process. Thank you for considering this suggestion. I look forward to any updates.
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i can see that Tiktok US is now working but for me in the UK the connection for Tiktok UK isnt working yet, how long will it be till its live?
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QR code Returns would be such a convenient way for our customers to return items to us. Not everyone has printers and the means to attach a printed label to a package and send it back. We have run into the situation multiple times were our customers needed to send an item back to us and did not have a printer to print the return label. We run a tire business and even affixing a label that is not a 4x6 strong adhesive label to a tire can be challenging. All this would be solved with the ability to just email our customers a return QR code instead of the shipping label to print, so they may drop of the package to the carrier, scan the QR code and the carrier can take care of the rest. We currently use Fed Ex Shipping and we see many shipping platforms offer QR code Returns. Please add QR code Returns to Ship Station!!!
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R+L has some of the best rates for delivering on the west coast. They are nearly 80% cheaper than the rates I am being quoted from the built-in SEKO integration. Please add support for R+L or other LTL carriers. We love ShipStation, but it is unusable for LTL shipments at the moment.
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Hi, I'm considering adding products to a Tiktok shop https://seller-uk.tiktok.com/. This is different from integrating your shopify store with Tiktok - so the sales actually go vuia Tiktok. Is there anyway to integrate this with Shipstation - or future plans to? Thanks, Sarah
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Our company was very excited to hear that new shipping at lowest cost beta integration. We were not excited to find out it was only for high volume accounts. Any way to offer this to those who want to use it?
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The problem here is that Shipstation is not updating Shopify in a proper way so that Shopify can send additional ship notifications to customers on new shipments beyond the original shipment. Meaning: 1. if a label is voided, not only does the customer not get a notification that the label was voided, but they don't get a notification of the new label's tracking number; and 2. if no label is voided but a new label is created (example, sending a new shipment for a replacement item sent out due to damage upon delivery or defect or lost in shipping, etc.), then same problem as #1. This can't be the way the integration to Shopify was designed. This is completely unacceptable and makes Shipstation and Shopify unusable together. We are getting massive numbers of customer service emails with confusion as to why their tracking numbers are showing canceled because they aren't getting the new tracking notifications on the new labels. Shopify has confirmed that in these two scenarios mentioned above, Shipstation is sending the new tracking details to the notes section of the order in Shopify, which does not send notifications to the customer from Shopify's end. The data needs to be sent to the order level, the same level that Shipstation sends the original tracking info to. It just needs to go to the same place every time so that Shopify is able to notify the customer of all new updates. This is business critical. Shipstation to Shopify integration is unusable without this. Thomas
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It would be great if ShipStation built a native Odoo connector instead of us using third party connectors.
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Shipstation orders sidebar no longer shows custom fields from etsy and other marketplaces in the ITEMS tab. Clicking into order details shows heavily shortened custom fields, with the only way to read the full details is hover over the field which means selecting the info is not possible. So now, shipstation is an order management suite with no way to easily select info submitted by the customer. And even reading it has become increasingly difficult. Is this by design, or is this an error which will be quickly fixed?
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Pioneer Rx integrates with other companies like FedEx, UPS and USPS to print shipping labels for their patients. Can Shipstation integrate with Pioneer Rx so we could print out our shipping labels directly from our pharmacy software?
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Hi Shipstation Please can you consider adding Royal Mail Click and Drop accounts as well as Royal Mail OBA accounts to your platform. Royal Mail OBA pricing for small business like mine is not very competitive because I "only ship about 3000 - 4000 parcels a year'' says a Royal Mail OBA rep, but actually that's quite a lot for a 2 - 3 person team/small business. Royal Mail Click and Drop accounts offer more competitive pricing/cheaper rates for smaller guys like us. Please add them to your carriers it would give small and independent businesses like ours so much more flexibility and make lives easier. We enjoy using our Shipstation account because on busy days we can easily manage our orders with minimal fuss and when a courier/carrier is experiencing difficulties in delivering parcels it gives us the flexibility to use another carrier which means our customers are not disappointed, this is just a brief reason as to why we love Shipstation, we would love it even more if you integrated Click and Drop though. Please consider ! Thank you ❤️
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I would like to see TCG Player the largest trading card selling channel added into integration with ShipStation. They recently were acquired by eBay so it would be advantageous to add this selling channel to list of channels.
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Shopify recently launched a new field in B2B checkouts, “Purchase Order.” It would be great if this was supported. If not a dedicated field, then at least as an option to map to a custom field, similar to order tags, order notes, order ID, etc… Shopify support has confirmed that API support for the PO field will be available shortly in the unstable API.
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Our company Labels every single box that goes out the door no matter if it's with an unsupported carrier, local carrier, or free in-house customer pickup/Inventory. The labels include important information for our B2B company such as PO numbers, Starting and Ending Numbers, Custom Order Numbers Etc. Seeing that Shipstation will be integrated into our Order Entry System to supply notifications, Status and Billing Info we would also need the ability to enter the cost that should be provided to billing if at all possible for Courier and LTL shipments. More info on the ability to manually enter a cost. Would save time internally by leveraging the integration LTL cost would come from another shipment scheduling program we have in-house (Eshipping) Courier Cost is usually quoted at the time of pickup and could be entered manually. Otherwise, we would desperately need a method to print labels with a service that is no cost and can be adjusted in billing at a later time for Pickup, LTL, Courier, and Inventory Orders. What are current User's utilizing for these cases?
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The ability to generate batches Combine labels Print Labels Print Packing Slips Generate and Print Scan Sheet Split Shipments Ability to update inventory numbers Not API related but I would also appreciate the ability to generate eBay Standard Delivery labels for applicable shipments too.
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Can we please have support for .webp images (currently only JPEG/JPG and PNG). webp is much better for use on websites. It would be really useful for our products with webp images to be able to display images on shipstation, as it is currently causing problems when picking items for orders since there is no image. We are trying to move away from JPEG and PNG to use only webp but cannot continue that process while it is not a supported file type on here.
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