Hello, Currently Shipstation does not offer Direct Signature or actual signature guarantee delivery with DHL Express integration. This means that for now, Electronic Signature is the only verifiable signature upon delivery and can be forged by delivery drivers so that they can drop off packages without signatures. We recently had a situation where a DHL driver delivered a package to a customer and signed off the Electronic Signature as "Front Door" and left the package on the front step of the customer, which led to the package being stolen. Versus if the package was signed for, this would not happen, and the package would be delivered a different day if the customer was not available. This small addition would add a massive amount of security for our orders going forward as we generally ship high cost, handmade footwear and can't afford to lose out on packages to customers. Please consider this if possible! Thanks!
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We have recently added our own Parcelforce carrier account and we have found that in order for the delivery notifications to be sent to customers directly from Parcelforce themselves, a tick box needs to be selected on EVERY order. There is not currently a way to automate this or set this as the default option. I'd rather have this set as a default and have the option to deselect when I do not want to send notification. Is this possible to add to a development list? When we are in our peak season, we do not have the resource to manually check boxes on every order we are printing a shipping label for.
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