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Hello to all! I spoke with support and they keep referring me here to try to attract some attention to this issue. The carrier I use, Argo Shipping, is not currently a ShipStation partner, but they want to be. This came up because we want to see the rates the provide us show directly onto ShipStation, but because Argo is not yet a SS partner and are instead directly integrated into our SS, we can't see the rates yet. Argo has told me they have all of the API's and technology built to provide to ShipStation at a moment's notice, but that they have not ever received a response when submitting to become a partner. Can someone please help me with this? I'd really like to be able to see exactly what I'm paying in ShipStation itself through my carrier, Argo. I'm happy to connect you with the Argo team as well. Please help!
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Hello, Currently Shipstation does not offer Direct Signature or actual signature guarantee delivery with DHL Express integration. This means that for now, Electronic Signature is the only verifiable signature upon delivery and can be forged by delivery drivers so that they can drop off packages without signatures. We recently had a situation where a DHL driver delivered a package to a customer and signed off the Electronic Signature as "Front Door" and left the package on the front step of the customer, which led to the package being stolen. Versus if the package was signed for, this would not happen, and the package would be delivered a different day if the customer was not available. This small addition would add a massive amount of security for our orders going forward as we generally ship high cost, handmade footwear and can't afford to lose out on packages to customers. Please consider this if possible! Thanks!
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For instance Small Flat Rate is $8.10 vs $8.25 with Express1 and Stamps. They have better rates on all Priority Mail products. Looking to see about getting ShipStation to integrate with PirateShip
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Hey there, After talking with Kat D. at ShipStation customer support, we found out that negotiated rates do not work/are not supported with the Nationex carrier integration. This to me seems like a major flaw, why am I expected to enter my Nationex account information if the Nationex integration doesn't use my account to price my shipping? The workaround proposed was to manually generate labels from Nationex and use the Mark as Shipped button in ShipStation, which negates the whole purpose of using ShipStation...! This needs to be addressed quickly.
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