Showing ideas with label shopify.
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It would be great if Shipstation could pull over Shopify Metafield data from Products. This way, packing and pull list can be customized to include additional information such as bin locations.
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Shopify recently launched a new field in B2B checkouts, “Purchase Order.” It would be great if this was supported. If not a dedicated field, then at least as an option to map to a custom field, similar to order tags, order notes, order ID, etc… Shopify support has confirmed that API support for the PO field will be available shortly in the unstable API.
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Desperately pleading, begging, and asking for a way to have the Similar Checkout Options show with Shopify integration. Right now, it overrides to only show the cheapest setting, but this alienates a lot of customers. If UPS Ground is cheaper, USPS Priority doesn't show and vice versa. When UPS is overridden, it alienates ALL P.O. box customers from order. There are just customers that flat out would rather have USPS or UPS handle their orders over the other. I don't believe having the ability to have 2-3 similar options at checkout takes away from anything and only helps businesses, so why is this not an option?
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This is posted numerous times but I'm told by customer service to post it again. All rates should be available for real time rates. Consumers should be presented with the options and be able to choose the delivery service time, provider, and cost that best suits their needs and budget. Ideally let it be configurable if a store wants to show just the least expensive or all options. Please address this.
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Show multiple carrier rates in Shopify I was thrilled to find that ShipStation can pass rates through to my new Shopify store (migrating from BigCommerce). Flawless setup. Simple. Smooth. Powerful . . . Until I found that ShipStation chooses the "best" option and only shows one option. This was an absolute game-changer and we cannot use this integration at all after finding this. What looked to be perfect had a truly fatal flaw. See, we NEED to show multiple options. For example: Sometimes people need to use FedEx, because USPS isn't reliable in their area. (USPS will be cheaper and will be the only option shown.) International customers will choose a much more expensive FedEx option over the impossibly-slow and unreliable USPS at least 80% of the time. (USPS will be much cheaper and will be the only option shown.) FedEx and DHL are very similarly priced, but our customers want options! (Either could win out on any order but only one will be shown.) So this integration will not work at all. Unfortunately, we went from the mountaintop to the valley today thinking that ShipStation would be a fantastic solution to realizing that is is completely unusable. 😢 Surely I cannot be the only person out there with customers who want (need) OPTIONS, not just the cheapest method.
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We need to map product metafields to shipstation from shopify. This needs to be available to the public instead of ONLY support agents for shipstation
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Many times over the last few years I’ve written in to ShipStation support to report a bug, or ask questions about important features that seem to be missing from the app, especially with regards to Shopify or carrier integrations. Every time they politely thank me for my ideas/suggestions and point me towards this forum so that I may write it all up again for the community to upvote the ideas. I’m guessing many of you are like me. You are a small business owner with a couple or zero employees, struggling to manage the operations of your business and keep it afloat during this pandemic. Maybe you have a family, or multiple jobs you are juggling as well. There are barely enough hours in the day to manage all that stuff, let alone find time to lurk on an internet forum. So here’s my feature request: ShipStation should create an improved internal process that allows support staff to capture feature requests when they are mentioned by users in support emails or chats. This would lead to a more accurate accounting of features requested by the totality of users, and not just the small percentage that happen to visit these forums. Thanks, Brad
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