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Duplicate same sku on pick list

nbowers
New Contributor

V3

Started after new ebay integration which I assume caused this

We get multiple lines with the exact same sku number.

For example: One line we pick x2 and another line right below it we pick x4 for the exact same sku. 

I can see they come from different marketplaces but pick lists should show totals, not separated lines for each marketplace.  That defeats the purpose of pick lists.

2 REPLIES 2

windowshopgal
Occasional Contributor

This issue has been a problem for years!  I tried contacting Shipstation multiple times and they were unable to fix it.  Unfortunately, it's become a nuisance I've just learned to "deal" with...

BulldogBV
First-timer

Can you use multiple SKU's for the same line of product? Thanks