Etsy gift messages include two fields - one field for the message and a second field to write who the message is from. Currently only the message field is imported to Shipstation, so when it's print...
I created a custom label through RATE BROWSER. After the information and carrier were entered, I paid the shipping and chose "DOWNLOAD LABEL". No label was downloaded, although the funds were ...
Default title has started appearing on our shopify imported items (items that don't have a default variant.) Please let me know how this can be fixed on our store so that it goes back to how...
We got a couple of orders recently that Shopify flagged as fraudulent, but we don't check our Shopify stores very often, and process all orders through ShipStation, so we did not see the fraud flag.&...
I have connected my WooCommerce site to Shipstation and Shipstation is successfully importing orders. But, once we complete the shipment in Shipstation - Shipstation is not sending this information b...
Website is hosted on Squarespace with an online store. Usually orders are imported through the Squarespace-Shipstation integration enabled. For some reason one order in particular is not being import...
We are launching a second shopify store and I am just wondering if it is possible to have two shopify stores integrated as separate channels on one ShipStation account. I can't find any information t...
Hi, We have a batch of recent orders that we fulfilled in Shopify but are still listed as "awaiting shipment" in ShipStation. We integrated our ShipStation and Shopify accounts befo...