We also have this issue. We have a free shipping over $ amount and on
the shipstation packing slips the shipping automatically populates and
people are confused.
This is still an issue for us. I voided a label in Shipstation yesterday
because a customer added items and the order needed to be repacked and a
new label made. The order did NOT update with the new tracking number in
Shopify. I had to add it manual...
I am having a similar issue. If a customer buys something in our
physical store and their address is on file, Shipstation is pulling the
order to be fulfilled and the customer was sent a duplicate order from
the warehouse. I cannot figure out why thi...
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