Stuck on this one and chat tech support was worthless as usual. I can't
modify or delete our existing shipping presets. When I click on manage
presets I get a spinning cog that never goes away (see attached photo).
Before it used take you to a new po...
Is SS tech support on strike? The tech chat function has not worked for
two days, and when it finally worked this AM we were #1 in the que and
after 15 min when no one came on the chat it closed out. There has been
no response to our tech ticket that...
There are other services out there, and we have tried them all (Pitney
Bowes, Shipping Easy, Pirate Ship etc etc etc), but always come back to
SS. One day maybe a real competitor will come on the scene but SS can
basically charge what they want becau...
Same here with us...finally got an email from support that they are
aware of the problem and it would 2-4 more weeks before they would
assign it to a programmer. In the meantime is there an email for someone
from SS I can forward the messages from ou...
There is no alternative....Pitney Bowes would be the only one but you
will not be able to open an account unless you talk to someone there on
the phone. They don't have a CS number and if you submit your info they
will never call you. Best to make du...