ShipStation Community

Stuck on this one and chat tech support was worthless as usual. I can't modify or delete our existing shipping presets. When I click on manage presets I get a spinning cog that never goes away (see attached photo). Before it used take you to a new po...

Is SS tech support on strike? The tech chat function has not worked for two days, and when it finally worked this AM we were #1 in the que and after 15 min when no one came on the chat it closed out. There has been no response to our tech ticket that...