Additional Payment Methods Needed

[FerndaleMarket]

It would be really helpful to have the ability to pay with methods other than credit card for our shipments. During our peak season we have to pay off our credit card bill multiple times in billing cycle in order to continue to feed Shipstation funds. It would be much cleaner for bookkeeping if we could either send a large check or do an ACH transfer in advance of our peak season. 

[CaraAdmin]

Hello @FerndaleMarket!

Welcome to the community. Thank you for your post! I have passed along your suggestion to the development team for review. 

Happy Shipping and Happy Holidays!

-Cara

[MERican]

I've always used my business debit card to add funds for shipping. I just updated the payment method with new expiry dates and, suddenly, the debit cards are not accepted, and return a 201 error. After a LOT of chats, I learned that only a CREDIT CARD can be used for adding funds. Can't even use PayPal. This is really an issue for our business as we don't normally use credit cards. We like ShipStation and we would really like to continue using it as our business grows. So, hopefully other payment methods will soon be accepted.

[CaraAdmin]

Hello @FerndaleMarket!

Great news—starting today, ShipStation now accepts Pay by Bank(ACH) as a payment option for purchasing shipping labels! We're excited to offer more flexibility and convenience for your shipping needs. Please enjoy this short video to show how this new payment method will work for you.

I hope you and many other merchants find this new payment option helpful!

Happy Shipping!

-Cara