Customer Profiles are a MUST!

[MushroomValley]

I have used other, free shipping sites/apps/companies, and they usually all allow you to have customer profiles that you can edit, leave notes on, etc. Why doesn't shipstation have something so fundamental?

[DolanPrinting]

Agreed! The customer list is in dire need of an update. You also can't manually add a customer to your list without an email address, which is crazy. One of the reason for a manual order is that you may not have an email address.

[MushroomValley]

That’s so true! I’ve used free shipping services before that had customer profiles, and were paying for this service and don’t have something so basic. It kinda gets to me 🤨