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tinafoltz
First-timer
Status: New

Our team would like to display only the recipient's first name in our email template. Currently, the HTML option provides only the first and last name and this is not in alignment with our company's general aesthetic.

 

I reached out for chat support and this option is not available at this time. We hope this is something that can be offered in the future. 

 

Thank you!

2 Comments
alexfisha
New Contributor

We need our emails to display First Name ONLY. 

 

Automated emails saying "Hello FirstName LastName" looks too unprofessionals compared to "Hello FirstName"

 

This makes us not want to use ShipStation emails. 

cookie567d
New Contributor

I also need the customer name separated. It's crazy that this isn't an option already.