My UPS rates in ShipStation are different than the UPS website

[SarahATX]

Original post by user Pyramid Global

I've enabled my UPS account for negotiated rates in ShipStation, but the price is different from the UPS website.

[SarahATX]

Hello!

There are a few reasons the rates you see in ShipStation might be different from the rates that appear on the UPS website. It could be shipment details mismatch (weight, dimensions, destination, residential designation, etc) or related to your pickup designation.

Check out our FAQ help article "Why are my UPS rates different in ShipStation?" for more details.