07-07-2023 12:58 PM
Hi,
per recent ShipStation email, i removed my personal stamps.com account, but now when i try to mail something, this is what i get. in this case it is a PO Box, but USPS allows it.
Thank you for your help.
Tea
12-15-2023 10:57 AM
I'm having this same issue - really glad to see someone answered you... /s
07-22-2024 12:39 PM
oh look, I'm back here again because shipstation is throwing me this error, 20 min before I need to drop off my package because the post office closes and there still isn't any reply, or help for this situation. Cool. Cool.
07-23-2024 01:07 PM
Hello @JessaM507!
Thank you for your post. I apologize for the issue you ran into yesterday. I recommend that when you reencounter this issue, you reach out to support@shipstation right away so they can attempt to troubleshoot, diagnose the issue, and find a fix for you.
We appreciate you!
-Cara