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UPS Reference Fields - Billing

EatFitGo
New Contributor

We have multiple selling channels and need to be able to tell which orders relate to which store on the bill we receive from UPS.  According to UPS, you can add an identifying indicator within any one of the shipment reference fields that will show up on your UPS invoice.  However, the only option I see on Shopify to do this will effect every selling channel, defeating the purpose for us.  Is there any way for each selling channel to have their own unique reference field message on the invoice so we can easily seperate selling channels on our UPS bill?

 

The only other soution I see would be to create an excel formula to search tracking numbers for each selling channel on an export from shipstation against an excel download of our UPS bill.  

3 REPLIES 3

GGinc
First-timer

Hi @EatFitGo did you ever make any headway with this? I'm interested in knowing if you've been successful in pushing information to UPS via reference fields. Thanks! 

were you also able to find this out?

Hello @VelocityTech!

 

Thank you for your post in the community! After consulting with support, they recommend configuring label messages by using custom fields 1, 2, or 3. Be sure to assign a unique store identifier to each custom fieldโ€”whether it's a number, store name, or another label that works for you. This will appear in the order details. You can set this up manually or use an automation rule for efficiency. Each store will need its own rules to ensure everything runs smoothly. Hereโ€™s a screenshot to show you how it will look.

 

I hope this helps! If you need any further assistance, donโ€™t hesitate to reach out to us at support@shipstation.com. We're here to help!

 

Happy Shipping! 

 

-Cara