โ04-13-2023 08:31 PM
Just got off of chat with support and they noted the below:
9:58:36 PM) Ntombifuthi M.: Thank you. One moment while I pull up your account.
(10:00:48 PM) Ntombifuthi M.: Thank you for your patience, reason why your orders are not coming through it is because there is an outage regarding Ebay stores.
(10:01:17 PM) Ntombifuthi M.: Our Senior Support are busy working on the issue and will update once the issue is resolved.
(10:01:53 PM) HeKeCo: okay, so we just have to wait and ship thru ebay or shippo
(10:02:28 PM) Ntombifuthi M.: Yes but they are busy working on it, it should be resolved soon.
10:05:01 PM) Ntombifuthi M.: It was only discovered today and they are prioritizing on the issue, I'm sure if the problem persist they will send out communication.
(10:05:41 PM) Ntombifuthi M.: We apologies for the inconvenience caused.
Hopefully they will be back up soon
โ04-13-2023 09:09 PM
been like this since around 3pm PST
โ04-14-2023 06:15 AM
Any updates?
โ04-14-2023 07:20 AM
have a problems to import order from ebay chanel ?
โ04-14-2023 08:10 AM
We are still not importing orders from eBay, amazon and our website are importing as usual,
โ04-21-2023 02:45 PM
Hello @HeKeyCo @trustyhl @tonka858 @thekkiinngg ,
Thank you all for you for your posts and comments. This should be resolved but I wanted to check in with you all to make sure everyone is taken care of. If you are still having issues please feel free to let us know.
Kind Regards,