cancel
Showing results forย 
Search instead forย 
Did you mean:ย 
akraus88
First-timer
Status: New

There is a BUG when you go to ORDERS>SHIPPED where you can not see orders from the most recent date if that order was previously shipped on another date. For example, if I have a shipment that was done 2 months ago and now I do an added shipment for that same recipient by pressing the + sign and doing a completely new shipment, that order will NOT show up in the ORDERS> SHIPPED section with the new ship date. You will find it on the old ship date. I need to have this bug fixed because we review order comments after the SHIPMENT has been done and we can't review orders that were previously hipped on another date because they dont come up by the most recent date.

1 Comment
CaraAdmin
Khoros

Hello @akraus88!

Thank you for your post in the Community! I see that you've already contacted our support team on ticket 8423990.

Our team is currently reviewing your issue to determine the best path to a resolution. We appreciate your patience as we work through this! Support will get back to you as soon as this issue is resolved. 

 

Happy Shipping!

-Cara