V3 printing blank labels? Anyone else?

[delslp]

Since the change to V3 my Dymo label has been spitting out blank labels in between printed labels. Anyone else having that issue?

[Moderator-Davis]

Howdy @delslp, 

We are not seeing other reports of this blank labels behavior you are describing. Please reach out to our support team via chat or at Support@shipstation.com so that we can investigate this with you directly in your account. 

[vcv]

This is happening to us as well. Shipstation support is pretty useless and afraid to waste time with them, has a user figured out why?

[Manager-Erin]

Hello @vcv, 

Thanks for being a part of the community and for providing your feedback. If you are still printing blank labels I would strongly  recommend that you work with our support team. 

-Erin: Your Friendly Neighborhood ShipStation Community Manager 

[almanaq]

This is happening to me too and has been for quite a while.

[MelanieV]

Hey there almanaq, 

Our team would love to help! If you are open to a screenshare with our printer team, please reply to your open ticket and we'd be glad to help resolve. 

Thanks!
- Melanie