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A single open invoice (via Wix) prevents my entire store from syncing with ShipStation

protegerdaily
First-timer

If I have an open invoice with a retailer, my entire store no longer syncs with ShipStation. That means I manually have to enter all order information into ShipStation until the invoice is paid. We have a net 30 day policy, which means the invoice will be paid within a month, so ALL of my store orders will not sync for likely several weeks.

 

Once the invoice is paid, I will then have to archive it in Wix so my store begins to sync again. Every time I issue an invoice to a retailer, ShipStation loses it's value because the integration for all of my store orders no longer works. Please fix!

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