CHAT UNRESPONSIVE - Day 5 - DEPLORABLE
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โ09-12-2023 11:36 AM
The fact they are not responding to chat is BEYOND INFURIATING. Sadly, ShipStation keeps going downhill. I am looking into both Pirate Ship, Shippo + Ship Hero to compare.
SS is the most expensive; and they do not pass on shipping discounts (unlike others), I did not mind becuase I've been using them for years without issue. Previously customer service was excellent. Now it's deplorable. Time for an alternative!
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