Integrate with Shopify (new) native subscription app

[admin116]

The new Shopify native subscriptions app works great, but Shipstation doesn't recognize orders placed through it. The orders come through with items listed as 0 units. 

Shopify native subscriptions app which is free: https://apps.shopify.com/shopify-subscriptions

See attachment for how a paid subscriptions order comes in to Shipstation. 

[admin116]

[andywoo]

I'm having the same problem and Shipstation doesn't seem to have a solution.

[admin116]

Yeah and new issue is subscription orders aren't syncing the tracking from shipstation back to Shopify. So we have to manually copy paste the tracking. 

[CaraAdmin]

Hello @admin116!

Thank you for your post! It looks like this is the correct action for now. I will go ahead and mark this as a feature request for Shopify. 

Happy Shipping!

-Cara